What is a service call? Follow
If you’ve got an issue, a service call is when you contact a company for help. This can include tech support for a software problem, appliance repair for something in your home, or any troubleshooting to help resolve the issue at hand. It’s accessing the direct line to get something fixed or straightened out for you.
For example, if your dishwasher is leaking, you’ll phone the manufacturer’s service line to help you identify the issue or send out a technician to repair. If you ordered a product that arrived kind of wonky, a service call can help you return the item and receive a replacement. Maybe you're just having some issues figuring out a service you’ve purchased. A service call can help walk you through how to troubleshoot to use the service effectively and as-intended.