Diagnostic Test - Why am I experiencing poor call quality? Why are my calls not connecting? Follow
Having latency issues, poor call quality or calls not connecting? All operations on Hushed will require a strong WiFi/data connection to work properly - please first make sure that your network connection is strong or try connecting to a different wifi or data network!
If your issue persists, please send us your Diagnostic Test results by following these steps:
1️⃣ Go to 'App Settings' (Click gear icon on top right of main menu screen)
2️⃣ Select 'Help & Feedback' >> 'Diagnostic Test'
3️⃣ Select the 'Run Diagnostics' button at the bottom of your screen >> 'Send Results to Support'
Your test results will be sent to our support team for review and we'll get back to you as soon as possible!
If your diagnostic results look like this, your network may be causing issues with calling, and we recommend connecting to a different network to test out calling: