Support centre

Hushed Credits are an easy and flexible way to make sure your prepaid and pay-as-you-go plans can be used at all times! Keeping Hushed Credits topped up in your account balance will let you:

• Use your credits to make calls/send messages without extending your 'Prepaid' and 'Pay-as-you-go' numbers
• Purchase new 'Prepaid' and 'Pay-as-you-go' numbers
• Extend existing 'Prepaid' and 'Pay-as-you-go' numbers that are about to expire
   

⚠ Important:

• Hushed Credits cannot be used for unlimited subscriptions, but can be used for many different types of plans 
• Adding Credits to your account balance DOES NOT automatically extend your numbers! Please make sure to click 'Extend' in the 'Number Settings' menu if you wish to keep your number
• Credits are shared between both call/text usage across all Prepaid and Pay-as-you-go numbers. For example, SMS balance will also decrease when making calls on your Prepaid or Pay-as-you-go numbers. Swipe left on your Prepaid 'Number Settings' menu to view texts/minutes available using credits
• When you run out of credits, you will no longer be able to send or receive calls/texts until additional credit is added to your account. For privacy reasons, Hushed does not store undelivered messages and therefore are unable to restore missed messages due to insufficient credits