Support centre

Hushed offers a variety of package options! These fall into 4 different categories:

• Unlimited Subscription Plans 
• Prepaid '30/90/365 Day' Local Plans
• Pay-as-you-go '30 Day' International Plans
• Credit Packages

All plans include

• Digital Voicemail
• Call Forwarding(to local numbers)
• Call Routing(to local numbers)
• SMS Auto Reply
• Integrated Call History
• Custom Ring Tones
  • Apple mobile devices: 1 custom ringtone for all numbers
  • Android Mobile devices: 1 custom ringtone for each number. 

You can learn which plan is the best for you by checking out the following

Unlimited Subscription

Unlimited subscription plans are available for all regions that we offer. You have the option of 1-Line or 3-Line subscriptions, to a maximum of 4 numbers. These numbers include local Talk & Text within the area code selected. Canada and the US are local with Hushed. 

All unlimited plans always renew automatically and can only be purchased and managed in your personal app store or directly in our webstore.

⚠ Important:

• All plans renew automatically(unless cancelled 48 hours prior to the renewal date)
• All plans can only be upgraded or changed from our webstore or your personal app store accounts (iOS, Android)
   

Prepaid '30/90/365 Day' Local Plan

Our most flexible number plans! 

Prepaid numbers allow you to get a plan without a recurring subscription! These plans can be purchased with credits and do not renew automatically.  When your number expires, you just need to extend it manually.

Local plans are for local calling and messaging and cannot be used for international calls. 

⚠ Important:

• Prepaid numbers will cancel your expiry date. You will need to manually extend your number in order to keep your number working. 
• There is no limit to the number of prepaid plans that you can have active on your account
• All Legacy Plans operate like prepaid plans. Please do not extend any plan to your Legacy plan. 
• Minutes/SMS included in U.S. and Canadian Prepaid numbers include talk & text within both countries.

• Texting is only available on select numbers

   

Pay-as-you-go '30 Day' International Plan

Enable your Hushed number to call anywhere in the world by purchasing or extending with this package! Numbers on this plan can call internationally worldwide. 
 

⚠ Important:

• International texting is only available for US and Canadian numbers
• All usage on Pay-as-you-go will deduct credits directly from the account balance
• UK numbers can only call internationally
• When your credits are finished, please add more credits instead of extending your plan during your pay period
• Regions/numbers that do not accept VoIP calls cannot be reached, even with these specialized plans
   

Credit Packages

Hushed Credits make it easy to pay for your plans within the app. 

Credits can be used to make calls, send messages, buy and extend numbers on any of your Prepaid or Pay-as-you-go numbers. 

⚠ Important:

• Credits are not transferable across accounts

We offer many plans to provide you with the best possible option for your needs. If you need help selecting a plan, please feel free to contact us on our 24-hour support at support@hushed.com, and someone will be able to help you make the best choices for your needs. 

⚠ Important:

• All prices are in USD
• Taxes will be added when completing your purchase
• All Puerto Rican Numbers and plans can only be accessed within the Hushed app
• Plans are not stackable; you will need a separate number for local/international/prepaid plans
• For more information on pricing, number/country availabilities, please open menu listings found under the 'Get New Numbers' or 'Get Credits' buttons in the app's main menu!